Return Policy

Return Policy

We want you to be completely satisfied with your Lush Wave Home purchase. If you are not happy with your order, we offer a 30-day return policy from the date of delivery.

Return Eligibility

To be eligible for a return, your item must be:

• Unused and in the same condition that you received it
• In the original packaging
• Returned within 30 days of delivery
• Accompanied by your order number

How to Initiate a Return

To start a return:

• Email us at info@lushwave.shop with your order number and reason for return
• We will respond within 24 hours with a return authorization
• Pack the item securely in its original packaging
• Ship the item to the address provided

Refund Processing

Once we receive and inspect your returned item, we will notify you by email. If approved, your refund will be processed within 3-5 business days to your original payment method.

Damaged or Defective Products

If you receive a damaged or defective product, contact us within 48 hours of delivery with photos. We will arrange a free replacement or full refund.

Contact Information

For return-related questions:

• Email: info@lushwave.shop
• Phone: +1(727) 475-2099
• Address: 711 W BAY DR, LARGO, FL 33770, United States